How can I purchase an artwork?
 

All artworks can now be purchased directly through the online shop. Simply, select the piece that resonates with you, and complete your order securely through the checkout. Payments are fully activated, allowing for a seamless and straightforward purchasing experience. Once your order is confirmed, you will receive a confirmation email, and your artwork will be carefully prepared and shipped to your selected address.

 

If you have any questions or wish to enquire about commissions or bespoke pieces, feel free to get in touch via the contact form or by email.

 

Do the artworks come framed?

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Yes. All artworks are mounted in a high-quality neutral mat (off-white or beige) and include a minimalist, elegant frame that complements the piece. They arrive ready to hang or display, making them a perfect addition to your space or a thoughtful gift.

 

 

Do you ship internationally?

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Yes, international shipping is available. Shipping rates vary depending on the destination and the size of the artwork:

 

• Spain: standard shipping

• European Union: international EU shipping rate

• Europe (non-EU): international Europe rate

• Outside Europe: international worldwide rate

 

All shipping costs are calculated automatically at checkout.

Each artwork is carefully packaged to ensure it arrives safely, wherever you are in the world.

 

If you need a custom shipping option or have specific requirements, you are welcome to contact me directly.

 

Can I request a custom commission?

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Absolutely. Sartorial by Bea specializes in bespoke artworks inspired by timeless masculine elegance. Whether you’d like to commemorate a special outfit, capture the essence of someone dear, or bring a sartorial detail to life, we would love to hear your idea. Please visit the Commissions page or reach out directly to begin the creative process.

 

 

How long does a custom commission take?

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Timing depends on the complexity and scale of the piece. Most commissions are completed within 3 to 5 weeks after initial confirmation. During busy periods, we’ll inform you of any extended timelines. You’ll be kept up to date throughout the process.

 

 

What is your return policy?

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All artworks — including originals and commissions — are final sale due to their unique and delicate nature. We do not accept returns or exchanges. However, if your piece arrives damaged during transit, please contact us within 7 calendar days of delivery. Provide clear photos of the damage and packaging so we can assess the issue and offer an appropriate solution (such as repair or replacement if applicable).

 

 

Can I cancel a commission once it’s started?

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Due to the personal and time-intensive nature of commissioned work, cancellations are not permitted once the creative process has begun. Partial refunds are not available. We encourage open communication throughout the project to ensure the final result reflects your vision.

 

 

Will the artwork look exactly like the images online?

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Each piece is hand-painted and may vary slightly in texture, color intensity, or detail due to lighting and screen display differences. These variations are part of the charm of original, handmade work and make your piece truly one of a kind.

 

 

Do you offer gift packaging or notes?

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Yes! If your artwork is a gift, we’re happy to include a handwritten note and wrap the piece in elegant, protective packaging. Let us know during your order process, and we’ll take care of the rest.