Original artworks available through the online Shop are carefully prepared for shipment and delivered using trusted international courier services.

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Shipping costs are calculated automatically at checkout based on the destination and the characteristics of your order. You will see the applicable shipping cost before completing your purchase.

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We offer worldwide shipping.

Orders are generally prepared for shipment within 3–5 business days after payment has been confirmed.

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Estimated delivery times may vary depending on the destination and courier service. Once your artwork has been shipped, you will receive a tracking number so you can follow your delivery.

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Please note that delivery times are estimates and may be affected by customs procedures, public holidays, courier delays or circumstances beyond our control.

All orders include tracking.

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Once your artwork has been shipped, you will receive a tracking number by email so you can follow the progress of your delivery.

We ship artworks worldwide.

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International orders may be subject to import duties, customs fees, local taxes or other charges imposed by the destination country. These charges are not included in the artwork or shipping price unless otherwise stated and are the responsibility of the customer.

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Sartorial by Bea is not responsible for delays caused by customs procedures or for charges imposed by the destination country’s authorities.

Commissioned artworks are handled separately from purchases made through the online Shop.

As each commission is individually discussed and created according to the client’s requirements, shipping arrangements and costs are calculated separately as part of the personalised proposal.

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Framing for Commissions:

Framing is not included in the commission price.

If you would like your artwork framed, I will be happy to advise you on the most suitable frame and mat for your piece and your space. This personalised framing advice is provided at no additional cost; only the cost of the selected frame and mat will be added to the commission.

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Framing options can be discussed and selected together as part of the commission process.

For commission enquiries, please contact:

contact@sartorialbybea.com

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The commission process includes a personalised consultation, proposal and quotation, initial payment, artwork creation, approval, final payment and shipping.

Please make sure that your shipping address is complete and accurate before completing your order.

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Sartorial by Bea cannot be held responsible for delays or additional costs resulting from an incorrect or incomplete address, failed delivery attempts, or the recipient’s absence.

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If a package is returned to Sartorial by Bea because it could not be delivered, any additional shipping costs required to resend the artwork will be the responsibility of the customer.

Every artwork is carefully protected and securely packaged before shipment.

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Original artworks are prepared with appropriate protective materials and packaging to minimise the risk of damage during transportation.

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Our packaging process is designed to ensure that your artwork arrives safely while preserving the presentation and condition of the piece.

f your artwork arrives damaged, please contact Sartorial by Bea within 7 calendar days of delivery.

Please provide:

• Clear photographs of the external packaging

• Photographs showing the damage to the artwork or frame

• A brief description of the issue
   

This information allows us to assess the situation and determine the most appropriate solution, which may include repair, replacement of damaged framing or, where appropriate, an alternative artwork from the available collection.
 

Please retain the original packaging and all shipping materials until the case has been assessed.

For any shipping-related questions, please contact:

contact@sartorialbybea.com